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ITIL® V3 Foundation Exam: The Study Guide (english version)

ITIL® V3 Foundation Exam: The Study Guide (english version)
ITIL® V3 Foundation Exam: The Study Guide (english version)
Publisher: Van Haren Publishing
ISBN: 9789087530693
NUR: 980
Format: hardcopy
Other formats: PDF  
Publication Date: 07/11/2008
Authors: Ruby Tjassing & Axel Kolthof & Arjen de Jong & Tieneke Verheijen & Mike Pieper & Jan van Bon & Annelies van der Veen
Book Language: English
Price: € 22,50
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Great ‘fold flat’ binding makes it ideal for all training courses!

This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter. The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course.  The book also contains official ITIL diagrams and Glossary of terms which are fully licensed by the British Government.

 

Key Features

  • Covers all Foundation Exam Content
  • Contains Official Sample Exams
  • Contains Official Glossary of terms
  • Great fold-flat format for class training
  • Processes explained separately to support post exam implementation
  • 230 pages means fantastic value for money
  • Endorsed by APMG
Categories
Categories IT Service Management
Digital
Format hardcopy
Language
Language english
Publish_Year
Publish Year 2008

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Tags: Tieneke Verheijen, Annelies van der Veen, Ruby Tjassing, Mike Pieper, Axel Kolthof, Arjen de Jong, Jan van Bon, ITIL, IT Service Management, Van Haren Publishing, hardcopy, english,
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